Louis Kienne Hotel Pandanaran Semarang is looking for a friendly, professional, and customer-oriented Front Desk Agent to join our Front Office team.
The successful candidate will be responsible for welcoming guests, handling check-in and check-out procedures, managing room assignments, assisting with reservations, and responding to guest inquiries and requests. The candidate will also handle guest payments, maintain accurate records, coordinate with other departments, and ensure a smooth and pleasant guest experience.
Applicants should have good communication and interpersonal skills, a professional appearance, and a strong commitment to guest satisfaction. Previous experience in Front Office or the hospitality industry is preferred. Knowledge of VHP (Visual Hotel Program) and good English communication skills will be an advantage.
The ideal candidate must be responsible, detail-oriented, able to work under pressure, and willing to work in shifts, including weekends and public holidays.
Join our team and be part of creating memorable guest experiences at Louis Kienne Hotel Pandanaran Semarang.